What’s New
Life is all about changes and enhancements and creating new things, events, ideas, resources and opportunities. There’s always something new at C.I.A. Services.
January 2012
We are pleased to have the Subdivision of Spring Crossing Community Association join us as our newest client out of our North Office. Spring Crossingis located in Spring off Aldine Westfield. Renea Miksch (Community Manager), Colline Chavera (Administrative Assistant) and Dawna Woods (Maintenance Coordinator) lead the team managing Spring Crossing.
Congratulations to North Office employees and shareholders Charlotte Bulcken and Liz Holliday on their 16 year and 15 year anniversaries with C.I.A. Services. Charlotte handles most special projects for the office and is our expert in working with state, county and local governmental agencies. Liz is our senior team member processing home improvement requests working with homeowners and committee members.
We are very pleased to have three new employees join our Southwest Office team to start off the new year. Stephanie Chavira is an experienced Community Manager managing a core group of clients. Angela Wise and Leslie Yilmaz have joined us as Administrative Assistants who suport our managers on a daily basis.
The PCAM® designation awarded by the Community Associations Institute is the highest professional recognition available nationwide to managers who specialize in community association management. Five of our community managers recently passed the M206 Financial Management course offered by CAI on their way to the PCAM®. Congratulations to Gina Victor, Amanda Jensen, Roxanne Bailey, Linda Morris and Annette Escarenio. Both Candace Look and Colline Chavera completed and passed the M100 Essentials of Community Association Management course.
December 2011
Congratulations to Dawna Woods on her 15th anniversary with C.I.A. Services. Dawna is a stockholder and maintenance coordinator at our North office.
Congratulations to Libby Hodges on her 6th anniversary with us. Libby is a stockholder and community manager at our Southwest Office.
November 2011
We are pleased to have River Park on the Brazos Property Owners Association join us as our newest client out of our Southwest Office. River Park is in Sugar Land on the Grand Parkway at the Southwest Freeway.  Amanda Jensen (Community Manager), April Mikolas (Administrative Assistant) and Ed Barnett (Maintenance Coordinator) lead the team managing Riverpark.
Congratulations to Brenda Alvarez on her 23rd anniversary with us. Brenda is a stockholder and community manager and the office manager for our North Office.
Congratulations to Ed Barnett on his 12th anniversary with us. Ed is a stockholder and Maintenance Coordinator at our Southwest office.
October 2011
We are pleased to have Westpark Lakes Homeowners Association join us as our newest client out of our Southwest Office. Westpark Lakes is near the Grand Parkway in Richmond near Katy.
We are pleased to have Cresta Bella Homeowners Association, Cresta Bella Commercial Association and Cresta Bella Master Association join us as our newest clients out of our Bandera Office. Cresta Bella is a relatively new master planned community on the northwest side of San Antonio.
Welcome to four new employees who started with us in October. Harry McDaniel is a maintenance coordinator and Nicole Ochoa is providing staff support at our North Office. Deniece Reyes is a community manager and Megan Blocker is an administrative assistant at our Southwest Office.
Congratulations to our three stockholders from our North Office are celebrating their 6th anniversary in October: community manager Brenda Ellington, community specialist Melinda Diaz and technical support staffer Brittany Tate.
September 2011
As part of our legislation seminars we offered to provide an electronic version of everything: the slide show and all the samples handed out (guidelines, policies, letters, meeting announcemens, ballots, minutes, etc.). We are pleased to have emailed 164 copies of the ePackage.
It’s another milestone for President Ralph Troiano and Executive Vice President Tina Jameson who are celebrating 27 years since creating the C.I.A. Services on September 29, 1984.
We completed our legislation seminars this month with events in Spring/Tomball, Galveston and San Antonio. In all, we had 589 guests attend our seminars including representatives from 12 law firms and 17 management companies.
Congratulations to Sennait Tesfai on her 8 year anniversary. Sennait is a company stockholder. She has been an administrative assistant at our Southwest Office but recently transfered to Telfair Central Hall as the onsite community assistant.
Our thanks to our President Ralph Troiano for preparing and presenting the eight legislation seminars. He’s a dynamic speaker who can make the most complex topics easy to understand complete with a pathway for going forward.
C.I.A. Services was proud to be a sponsor for the 2nd annual Westside Chef’s Throwdown 2011 on September 24th at La Centerra at Cinco Ranch in Katy. The event incorporated elements of TV’s "Iron Chef," "Top Chef" and "Throwdown with Bobby Flay" and highlighted the culinary creativity represented on greater Houston’s west side while raising funds for the Muscular Dystrophy Association (MDA). The weather was beautiful and the activities great with food and wine samples, live music, a farmers market, cooking demonstrations and a kid’s play area.
August 2011
Our legislation seminars were a multi-media event featuring a Wizard of Oz theme. Our guests enjoyed rich sound and visuals with the important content. A beuatiful buffet was provided as well and a bounty of door prizes at each event. Our great appreciation to event coordinator CiCi Currera, project managers Renea Miksch and Tina Jameson and venue coordinators Kim Moore and Roseann Ashe.
The 82nd Session of the Texas Legislature produced laws which have a major impact on property owners association. C.I.A. Services took a leading role for the industry by presenting a series of events highlighting the new laws and the practical impact of implementing them. Five seminars were presented in August in Houston, Humble, Sugar Land, Katy/Fulshear and Bandera to hundreds of guests. Click see the PowerPoint presentation, the Questions & Answers from seminars and the positve feedback from our guests.
Congratulations to four employees who are celebrating anniversaries with C.I.A. Services. Kim Moore and Angie Thomas both joined us 13 years ago, Annette Escarenio, has now completed 9 years and Francis McIntyre is celebrating her 6th anniversary. Kim is our Southwest Office branch manager. Annette is a North Office community manager. Angie provides a variety of support services to our North Office staff and Francis is an administrative assistant at our North Office.
July 2011
Congratulations to Roxanne Bailey, Linda Morris and Annette Escarenio, community managers at our North Office, on receiving their Certified Manager of Community Associations designation. The CMCA is a national designation which recognizes individuals who have demonstrated the fundamental knowledge required to manage community associations.
Welcome two new, onsite employees that joined us earlier this year. LaShan Arceneaux is our community assistant at Telfair Central Hall for the Telfair Community Association in Sugar Land and Olene Kelly is our community assistant at the Cinco Ranch Lakehouse for the Cinco Ranch Residential Association II in Katy.
Good job to community managers Linda Morris and Annette Escarenio from our North Office and Kim Moore and Amanda Jensen from our Southwest Office for passing their M-203 "Community Leadership" class on their way to their Professional Community Association Manager (PCAM) designation. The PCAM is the highest national designation in the industry.
Welcome two new employees to our Southwest Office: community manager Marci Birthisel and administrative assistant Nicole Toland.
June 2011
Congratulations to Gloria Bell on her 22nd anniversary with C.I.A. Services. Gloria is a stockholder at our North Office providing a variety of staff support.
Congratulations to our newest stockholder, Yolanda Wiggins. Yolanda is an administrative assistant at our Southwest Office celebrating her 5 year anniversary with C.I.A. Services.
At this year’s Bandera Riverfest, C.I.A. Services created a fantastic pirate ship for the "Great Hill Country Anything That Floats" river regatta. The Pearl of the Medina was a favorite of the crowds and was awarded 1st Place for Creativity and 1st Place Overall. Read the full article and check out the photos.
Our Bandera Office is celebrating its three year anniversary this month. The office opened for business on June 30, 2008.
Congratulations to Gina Victor, a community manager at our Southwest Office, on receiving her Certified Manager of Community Associations designation. The CMCA is a national designation which recognizes individuals who have demonstrated the fundamental knowledge required to manage community associations.
May 2011
Congratulations to Renea Miksch, an Executive Vice President, stockholder and community manager at our North Office, on her 26th anniversary with C.I.A. Services.
Congratulations to Laura Tate, a Vice President, stockholder and community manager at our North Office, on her 18th anniversary with C.I.A. Services.
Congratulations to Margie De La Cruz, a stockholder at our Southwest Office, on her 11th anniversary with C.I.A. Services.
Our Customer Service Department is growing with the promotion of Nancy McGinnis as our Customer Service Manager. We have added three Community Specialists to the department with Megan Bennett, Brenda McDaniel and Patty Tate.
We have boosted our administrative assistant staff with the addition of Kristen Craig and Wendy Rios at our North Office and Cathy De La Rosa and April Mikolas at our Southwest Office.
We have added two staff support positions with Tammy Kimmel at our Bandera Office and Cynthia Bundick at our North Office.
And welcome to Erik Halvorsen who joined our North Office as a Maintenance Coordinator.
April 2011
Congratulations to Rhonda Culbreth, a multi-faceted, support staff member at our North Office who is celebrating her 21st anniversary with C.I.A. Services. Rhonda is a valuable employee who worked at all of our Houston area offices in a variety of positions.
Our congratulations and best wishes to Candace DeRousselle on her March 26th wedding to Johnny Look. The evening celebration with family and friends was held at Maggiano’s Little Italy. Candace is a Community Manager at our Southwest Office.
March 2011
Congratulations to Paula Lunsford, a maintenance coordinator and stockholder at our Southwest Office, on her 8th anniversary with the company.
Congratulations to Dan Barr, a multi-faceted support staffer and stockholder at our Southwest Office, on his 7 year anniversary with C.I.A. Services.
Thank you to Dannielle Chiodi-Jones, Martha Perkins, Tina Jameson and Ralph Troiano who have taught five seminars over the last two months.
February 2011
Welcome to Andreanna Gamino-Scavone who joined our North Office as a community specialist in our customer service center.
Our 3rd Annual Hockey Night with the San Antonio Rampage was great fun. On Saturday, March 27th, close to 100 guests joined us at the AT&T Center to watch the San Antonio Rampage beat their I-35 rival, the Texas Stars 3-2 in a shoot-out. As they tend to do, the Rampage dropped behind early and trailed until late in the final period when they tied the game. The game went into sudden-death overtime and neither team scored. In the shoot-out, the Stars scored on their first two shots. Rampage goalie Matt Climie put up a wall after that. The Rampage scored two quick goals and eventually scored a goal the Stars couldn’t match to win the game. This was the first win for the Rampage on Hockey Night. Click here to see photos of the fun.
